CATEGORY

NON COMMERCIAL USE

VANITIES, BASINS & BENCHTOPS

Plywood vanity cabinets

3 years

Ceramic Basins (excludes Basin Coating)

3 years

Poly Marbles Basins (excludes acrylic coating)

3 years

Engineered Stone Benchtops

3 years

SHOWERS

Acrylic wall liner

3 years

Doors, Panels, Trays  (excludes rollers, seals and fittings)

3 years

rollers, seals and fittings

1 year

BATHS

Acrylic Freestanding Baths

3 years

Bath wastes

1 year

TOILETS

Ceramic cistern and pan (excludes fill & flush valves and seals)

3 years

fill & flush valves and seals

2 year

Seals and washers

2 years

Flush Buttons

2 years

Toilet seat

1 year

TAPWARE

Tapware (Excluding cartridges). Chrome finishes only

3 years

Tapware (Excluding cartridges). Black powder coated finish only

2 years

Cartidges

3 years

All Shower Rails (except Handshowers, Hoses and Finishes)

3 years

Shower Head and Hand Shower (Chrome Finishes only)

3 years

Shower Head and Hand Shower Black Powder Coat

2 years

Flexible metal braided hose

2 years

All Shower Hoses

1 year

Electric Appliances

LED Mirrors

1 year

Heated towel rails

1 year

How to Claim Warranty Service

If you encounter any issues regarding our products during the warranty period, please follow these steps:

1. Contact Us: Reach out to our customer service team at 092711456 or info@ecobath.co.nz to describe the issue.

2. Provide Proof of Purchase: Submit a copy of your receipt or invoice as proof of purchase.

3. Inspection: Our team will assess the issue and determine if it is covered under the warranty.

4. Resolution: If the issue is covered, we will repair or replace the product.